Job Title: Mid-Level System Field Engineer
Seniority Level: Mid-Level Engineer Minimum 3 Years of Experience Required
Location: Metamorfosi, Athens, Greece
Job Type: Full-Time
About SysteCom
SysteCom, a member of QnR Group, is a leading technology provider committed to delivering innovative Cybersecurity & IT Infrastructure solutions and services to businesses of all sizes across various sectors. Our mission is to empower organisations with cutting-edge technology solutions that drive efficiency, productivity, and growth.
About the role
We are looking for a Mid-Level System Field Engineer to support the deployment, operation, and maintenance of enterprise IT infrastructures across customer environments. As part of your professional development, you will receive hands-on training on leading enterprise cybersecurity technologies while working with servers, virtualization, operating systems, and networking solutions. You’ll contribute to real-world infrastructure and cybersecurity projects, helping deliver secure, reliable, and high-performing IT environments for our customers.
What you’ll do
- Receive training and hands-on experience on enterprise security platforms and solutions.
- Assist in the deployment, configuration, and ongoing support of security platforms under the guidance of senior engineers.
- Provide first-level support and troubleshooting for security-related infrastructure components as part of integrated IT and cybersecurity projects.
- Support and maintain Windows Server environments, including Active Directory administration, Group Policy (GPO) management, and DNS/DHCP services.
- Assist in the deployment, configuration, and troubleshooting of server infrastructure (physical and virtual).
- Apply system hardening best practices and support patch management and system updates.
- Participate in incident troubleshooting, identifying and resolving system and connectivity issues.
- Provide on-site and remote technical support as part of field engineering operations.
- Perform infrastructure health checks and basic performance monitoring.
- Collaborate with senior engineers to implement infrastructure improvements and operational best practices.
- Support customer deployments, upgrades, and infrastructure migrations.
- Assist in the setup, configuration, and troubleshooting of networking components, ensuring reliable connectivity and correct TCP/IP operation across systems.
What we’re looking for
- Bachelor’s degree in Computer Science, Information Technology, Networks, or a related field.
- 3 years of experience in system administration, IT support, or infrastructure-focused roles (field experience is a plus).
- Strong understanding of Windows-based environments (Windows Server, Active Directory, DNS, DHCP).
- Good knowledge of networking fundamentals, including TCP/IP, IP addressing, subnetting, VLANs, and basic routing.
- Ability to troubleshoot system and network connectivity issues in production environments.
- Hands-on mindset with strong problem-solving skills.
- Good documentation and communication skills.
- Ability to work collaboratively with technical teams and customer stakeholders, both onsite and remotely.
Nice to have
- Microsoft valid certifications (or willingness to pursue them).
What We Offer
At SysteCom, you’ll work in a high-standard business environment alongside experienced and certified professionals. You’ll have access to all the tools and support needed for personal and professional growth.
We offer:
- Competitive salary based on qualifications.
- Continuous training and development in a fast-growing environment.
- Access to advanced security and infrastructure training labs to support hands-on learning and skill development.
- Provision of all necessary technology equipment to effectively perform the duties of the role.
- A modern and professional workspace.
How to Apply:
Interested candidates are invited to submit their resumes to hr@systecom.gr with the subject line “SFE – [Your Name]”.
Notes:
SysteCom is an equal-opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit, and business need.
All personal information presented to us, either in writing or verbally, will be treated with strict confidentiality and under all applicable data privacy regulations. (SysteCom Information Security Policy).
All applications will be considered, and you will be contacted only in case you are shortlisted for a personal, remote, or on-site meeting. In any case, we strongly encourage you to stay in touch and keep monitoring our open vacancies and LinkedIn page!
